I'd like to give a shout-out to Rudy Project! I had two frames that were broken and I was dragging my feet returning them because I thought the warranty process would be a hassle and take too long. I thought for sure I would not get them back before the Furnace Creek 508 on October 3rd. Well I'm here to tell you it was hassle-free and very fast turnaround time.
First I filled out the warranty form.
Then sent the sunglasses via Fed Ex ground so I would have a tracking number.
I shipped them off on Friday 9/11
on Wednesday 9/16 I received two new sunglasses. Even with a weekend in between I got my glasses back in less than 1 week!
That is just awesome service thank you Rudy Project you continue to confirm the reasons why I choose Rudy!!!
By the way, since I need prescription glasses Rudy Project will be my first choice for Rx sunglasses!!
Below you will find the two frames I submitted for warranty.
THE SPORTMASK
Furnace Creek 508 2007 Solo Fixed Gear the Red Eyed Vireo wearing the Ekynox
my mountain is waiting
11 years ago
I've been wanting to get a pair for a while! It's time I put in an order.
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